01 Aug 2025
Key improvements following stalking super-complaint
In September 2024, 15 recommendations were made to police chiefs in response to a super-complaint that raised concerns around the police response to stalking in England and Wales.
In November 2024, each police force published a bespoke action plan in response to the super-complaint, detailing its current practice and future plans to meet the recommendations.
Collectively, forces have made several key improvements:
Reports of stalking and harassment have risen sharply in recent years, largely due to changes in recording, but also because officers are better able to identify and record offences.
Stalking and harassment accounts for 40% of all offences related to violence against women and girls, a priority area for all police forces.
Deputy Chief Constable Sarah Poolman, national policing lead for stalking and harassment, said:
“Stalking is a highly complex crime where offenders repeatedly target victims and their behaviour can escalate quickly. That is why it’s important that the police response is thorough and robust from the outset.
“Officers need to have the right knowledge and skills to spot wider patterns of behaviour and intervene as early as possible, which is why effective training is key.
“Because stalking is nuanced and complex, understanding what drives offending and addressing those root causes is the only way to prevent harm to victims. Forces that have multi-agency teams which include police, probation and specialist psychologists working together, have had the greatest impact on reducing re-offending rates and better protecting victims.
“Forces have made progress to broaden their understanding of stalking, better assess risk and improve investigations, but it’s important that we continue to work with victims and advocates to develop our approach further. There is more work to be done to ensure consistency of risk assessment, the retrieval of evidence from digital devices, and ensuring there are dedicated services for all victims of stalking.
“It is still the case that victims receive a different level of support depending on what part of the country they live in. Our focus is on driving a consistent approach across forces and using every tool available to us to better protect victims.”
Communications office
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By email: press.office@npcc.police.uk